Terms of Service

01 About these terms

These Terms of Service (“Terms”) govern your use of this website and, where applicable, the supply of development services by Sknar IT Servis SIA (“we”, “us”). By using this website you accept these Terms. If you do not accept them, please do not use the site.

Where we issue a signed quotation, order confirmation or separate written agreement for a specific project, that document takes precedence over these Terms to the extent of any conflict. These Terms fill the gaps it does not address.

Our services are offered on a business-to-business basis.

02 Who we are

Sknar IT Servis SIA, a limited liability company registered in the Commercial Register of the Republic of Latvia, registration number 40203773293, registered on 24.08.2026, legal and postal address Salamandras iela 2, Rīga, LV-1024, Latvia. SEPA identifier LV39ZZZ40203773293. The company is not registered as a value added tax payer.

03 Using this website

You may view, download and print pages from this website for your own business purposes. You may not:

• copy, republish or resell material from the site as your own;
• attempt to gain unauthorised access to the site, its server or any connected system;
• introduce malicious code, or use automated means to place unreasonable load on the site;
• use the site in a way that breaches applicable law or infringes the rights of others.

The content of this website is provided for general information. Prices, service descriptions and timescales shown here are indicative of our standard packages and do not by themselves form a binding offer.

04 Enquiries and quotations

Sending an enquiry does not create a contract. After we understand the scope, we issue a written quotation setting out the deliverables, the price, the assumptions it relies on and any exclusions. A contract is formed when you accept that quotation in writing.

Unless it says otherwise, a quotation is valid for 30 days. If material facts turn out to differ from the assumptions recorded in it — for example a design that does not exist, or a third-party system with no usable API — we will tell you and reissue the quote rather than absorb or hide the difference.

05 Prices, taxes and payment

• Prices are quoted in euro (EUR) and are fixed for the scope described in the accepted quotation.
• We are not registered as a VAT payer, so our invoices are issued without VAT. Should our VAT status change, this will be reflected in future quotations, not applied retroactively.
• Unless otherwise agreed, payment is by bank transfer, with an advance instalment before work starts and the balance on completion, as set out in the quotation.
• Invoices are payable within the period stated on them. Late payment may attract statutory default interest, and we may suspend work on overdue accounts after written notice.
• Bank charges, third-party fees, domain registration, hosting subscriptions and cloud usage are paid by you directly to the relevant provider unless expressly included in the quotation.

06 Your responsibilities

Delivery on time depends on inputs only you can provide. You agree to supply, promptly and in a usable form:

• design files, brand assets, text and images, together with confirmation that you hold the rights to use them;
• access and credentials for any systems the work must integrate with, and their API documentation;
• accounts in your own name with hosting, cloud, payment and domain providers where the work is deployed;
• timely feedback and approvals at the review points set out in the quotation.

Where a delay is caused by outstanding inputs or approvals, delivery dates shift accordingly.

07 Delivery, acceptance and handover

On completion we notify you that the deliverables are ready for review. You have 10 business days to test them against the agreed scope and report, in writing, anything that does not match it. We correct such items at no additional cost.

Deliverables are deemed accepted when you confirm acceptance in writing, when the review period passes without a written report, or when you put the work into live commercial use — whichever happens first.

Handover includes the full source code repository, deployment configuration and written handover notes, transferred once the final invoice has been paid.

08 Changes to scope

Anything not listed in the accepted quotation is out of scope. If you want to add or change something, tell us and we will quote it as a separate item with its own price and effect on the timeline. Work on a change begins only after you accept that quote in writing. This is what makes a fixed price possible.

09 Intellectual property and source code

On full payment of all invoices for a project, we transfer to you the economic rights in the custom source code and other bespoke deliverables created specifically for that project, to the fullest extent permitted by Latvian copyright law, together with the repository containing them.

This transfer does not cover, and you receive instead a licence to use as embedded in the deliverables:

• third-party open-source components, which remain governed by their own licences;
• third-party commercial components, fonts, plugins or stock assets, which remain governed by the licence purchased for them;
• generic know-how, techniques, tooling and reusable internal libraries developed by us independently of your project, which we may continue to use for other clients.

You retain ownership of all material you supply to us. You confirm you have the rights to supply it, and you indemnify us against third-party claims arising from material you provided.

Unless you ask us in writing not to, we may name you as a client and show a screenshot of the public-facing result in our portfolio.

10 Third-party services

Projects commonly depend on services operated by others — payment providers such as Stripe and PayPal, cloud platforms such as AWS, DigitalOcean or Google Cloud, email providers, shipping APIs, CRM and ERP systems. Those services are supplied to you under their own terms, priced by them, and subject to their own availability and policy changes. We integrate against them competently, but we do not control them and are not responsible for their acts, outages, fee changes or account decisions.

11 Warranties

We warrant that services are performed with reasonable skill and care, by suitably qualified people, and that deliverables will materially conform to the accepted scope at the time of handover.

For 30 days after acceptance we correct, at no charge, defects that cause a deliverable to depart from the agreed scope. This warranty does not cover faults caused by changes made by you or a third party after handover, by third-party service failures, by hosting or infrastructure you control, or by use outside the documented purpose.

Beyond what is stated here and what cannot be excluded by law, deliverables are provided without further warranties, express or implied. In particular we do not warrant uninterrupted or error-free operation, nor any specific commercial result such as a conversion rate, ranking or revenue figure.

12 Limitation of liability

Nothing in these Terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud or intentional misconduct.

Subject to that, our total aggregate liability arising out of or in connection with a project, whether in contract, tort or otherwise, is limited to the total fees actually paid by you to us for that project.

We are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of business or goodwill, or loss or corruption of data, in each case however caused.

You are responsible for maintaining backups of live data and for the security of credentials held in your own accounts after handover.

13 Confidentiality

Each party will keep the other’s non-public business, technical and commercial information confidential, use it only for the purpose of the project, and protect it with at least reasonable care. This does not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or must be disclosed by law. These obligations continue for 3 years after the engagement ends.

14 Data protection

Where we process personal data on your behalf during a project, we do so as processor on your documented instructions, under a data processing agreement meeting Art. 28 GDPR. How we handle personal data as controller — for example enquiries sent through this website — is described in our Privacy Policy. Cookies are covered in our Cookies Policy.

15 Term, suspension and termination

Either party may terminate an engagement on written notice if the other commits a material breach and fails to remedy it within 14 days of being notified, or becomes insolvent.

If you terminate for convenience, you pay for work completed and for commitments already made on your behalf up to the termination date. If we terminate for your material breach, the same applies.

Sections concerning payment, intellectual property, confidentiality, liability and governing law survive termination.

16 Governing law, disputes and changes

These Terms and any engagement based on them are governed by the laws of the Republic of Latvia. Disputes are subject to the exclusive jurisdiction of the courts of the Republic of Latvia. We will always try to settle a disagreement by direct discussion first.

If any provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it.

We may amend these Terms from time to time; the version published on this page at the moment a quotation is accepted is the version that applies to that engagement.

17 Contact

Sknar IT Servis SIA
Salamandras iela 2, Rīga, LV-1024, Latvia
Registration number 40203773293 · SEPA LV39ZZZ40203773293
Email: hello@sknar-it.lv
Phone: +371 20 000 000

Or use the contact page.